3 top tips for better AI-powered experiences in ecommerce

Whether they know it or not, marketers are at a crossroads with how far they can take new technologies to enhance their brand. As we saw in Merkle’s 2022 Consumer Experience Sentiment Report, 47% of consumers feel that personalization online is invasive — up from 44% in 2021. This means that consumers don’t necessarily feel more comfortable with technology the longer it exists in our daily lives, which is especially true with AI-powered services.


Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Most Popular

To Top